About Us

Medical Center Convalescent Hospital is located in the heart of the Inland Empire. We are a skilled nursing facility that has strong commitment to resident-centered care. Our noble philosophy is to provide and treat each resident as family. Our professional staff is committed to give excellent care to our patients…

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What Our Patients Say

“Thank you for your condolences and support during this heartbreaking time. Our family feels very blessed and grateful for the support we have received. Thank you!”
From The Ybarra Family & Yarez Family.
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At this time, Medical Care Center is not releasing medical records to discharged residents or their legal representatives in person due to the current COVID-19 pandemic Public Health Emergency. However, we do offer other options for obtaining medical records.
Discharged residents may request a copy of their medical records verbally and/or by completing and submitting an Authorization for Release of Personal Health Information form.
You can download and complete the authorization form from our website to submit your medical record request by fax, email or mail. A Medical Records representative can also email you a form to compete, fax, email or mail back to the Center.
Verification of identity may be required. Acceptable forms of identification include driver’s license, state-issued ID, or a valid, current passport.
If you are requesting for copies of medical records, standardized copying charges will be applied in addition to any postal charges or CD ROM charges. Records will only be released via mail or picked up in person with an advanced appointment.
The Medical Records Department’s hours of operation are Monday – Friday, 8:30 a.m. – 5 p.m. The department is closed on weekends and major holidays. Please direct your inquiries to the Med Rec department for status updates or the Center Administrator.
Due to the current PHE, CMS modified the requirement at 42 CFR §483.10(g)(2)(ii) to allow LTC facilities 10 working days to provide a resident’s record rather than the standard two working days. If the requested information is located off-site or if the authorization form is not properly filled out, additional time may be required to process your request.
If you are requesting copies for someone other than yourself, you will need to provide legal documentation that verifies legal guardianship, power of attorney, executorships or next-of-kin relationship to a decedent.

Resident and Staff Status (updated 06/25/21)

The information below is updated regularly to help ensure residents, family, and resident representatives are kept up to date on our current COVID-19 status. In the event of a positive case, Medical Center Convalescent Hospital has a mitigation plan in place to protect our healthy residents and team members. This includes immediately isolating residents with suspected or confirmed COVID-19. In addition, team members with suspected or confirmed COVID-19 are directed to stay at home until they are fully recovered.

  • Residents
    • Current Positive In-House: 0
    • Positive Hospitalized: 0
    • Suspected: 3
    • Recovered: 3
    • Negative: 65
    • Deaths: 0
  • Staff Members
    • Currently positive (not working): 0
    • Recovered: 0
    • Deaths: 0

Visitation Letter (06/02/2021)

Medical Center Convalescent Hospital

467 E. Gilbert St.

San Bernardino, CA 92404

March 16, 2021,

Dear Residents and family members,

California Department of Public Health (CDPH) has released new guidance in All Facilities Letter (AFL) 20-22.6 allowing less restrictive visitation regulations for residents of skilled nursing facilities.

The AFL includes visitation for outdoors, indoors and general visitation rules. Residents are now able to have visitors in person with some safety measures. Please read the guidance below per AFL 20-22.6 as well as the enclosed “Visitation Fact Sheet-Skilled Nursing Facilities (nursing homes). The visitation fact sheet simplifies most of the content discussed below.

General Visitation Guidance

Facilities shall conduct visitation through different means based on the facility's structure and residents' needs for circumstances beyond compassionate care situations, such as in resident rooms, dedicated visitation spaces, and outdoors; however, facilities must adhere to the core principles of COVID-19 infection prevention at all times.

Any visitor entering the facility, regardless of their vaccination status, must adhere to the following:

  • Be screened for fever and COVID-19 symptoms, wear appropriate facial covering, and perform hand hygiene when in the facility
  • If personal protective equipment (PPE) is required for contact with the resident due to quarantine or COVID positive isolation status (including fully vaccinated visitors), it must be donned and doffed according to instruction by HCP
  • If a visitor has COVID-19 symptoms or has been in close contact with a confirmed positive case, they must reschedule their visit
  • Visitors who are unable to adhere to the core principles of COVID-19 infection prevention should not be permitted to visit or should be asked to leave.


Indoor, In-Room Visitation for Residents and Facilities Meeting Specific Criteria

Facilities shall allow indoor in-room visitation for:

Fully vaccinated residents (e.g., individual residents who are ≥2 weeks following receipt of the second dose in a 2-dose series, or ≥2 weeks following receipt of one dose of a single-dose vaccine) in "green" (unexposed or recovered) or "yellow" (exposed or observation status ) areas, regardless of the county tier (including Tier 1, Purple) under Blueprint for a Safer Economy

Unvaccinated or partially vaccinated residents in "green" (unexposed or recovered) or "yellow" (exposed or observation status) areas for facilities in Tier 2 (Red), 3 (Orange), or 4 (Yellow) counties

Indoor visitation shall meet the following conditions:

Visitors in Tier 1 (Purple) counties for fully vaccinated residents must test negative on a POC antigen or PCR test on a sample taken within the prior two days, regardless of the visitor's vaccination status. Fully vaccinated visitors of fully vaccinated residents may have brief, limited physical contact with the resident (e.g., a brief hug, holding hands, assisting with feeding or grooming)

All visitors and residents should wear appropriate facial covering during their visit and should maintain 6-ft physical distancing. Fully vaccinated visitors of fully vaccinated residents may have brief, limited physical contact with the resident (e.g., a brief hug, holding hands, assisting with feeding or grooming).

Visits for residents who share a room should be conducted in a separate indoor space or with the roommate not present in the room (if possible), regardless of the roommate's vaccination status.

Full PPE must be worn for yellow zone visitation.

All facilities must continue to allow outdoor and communal space visitation options for all residents, regardless of vaccination status or the county tier.

Outdoor visits pose a lower risk of transmission due to increased space and airflow; therefore, outdoor visitation is preferred and should be offered unless the resident cannot leave the facility, or outdoor visitation is not possible due to precipitation, outdoor temperatures, or poor air quality. Facilities should facilitate scheduled visits on the facility premises with 6-ft or more physical distancing, use of face coverings by both residents and visitors, and staff monitoring of infection control guidelines.

Outdoor visits should be permitted with appropriate facial covering during the visit and generally maintaining 6-ft physical distancing. Fully vaccinated visitors of fully vaccinated residents may have brief, limited physical contact with the resident with the resident (e.g., a brief hug, holding hands).

If outdoor visitation is not possible (e.g., inclement weather, poor air quality, resident inability to be moved outside, etc.), facilities shall accommodate visitation in large communal indoor spaces such as a lobby, cafeteria, activity room, physical therapy rooms, etc. where 6-ft distancing is possible.  Facilities may need to rearrange these spaces or add barriers to separate the space to accommodate the need for visitation of multiple residents.

We understand this is a lot of information, if you have any questions regarding these new guidelines or would like to schedule an appointment for visitation please call out ____________department at 909-884-4781.


Medical Center Convalescent Hospital