About Us

Medical Center Convalescent Hospital is located in the heart of the Inland Empire. We are a skilled nursing facility that has strong commitment to resident-centered care. Our noble philosophy is to provide and treat each resident as family. Our professional staff is committed to give excellent care to our patients…

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What Our Patients Say

“Thank you for your condolences and support during this heartbreaking time. Our family feels very blessed and grateful for the support we have received. Thank you!”
From The Ybarra Family & Yarez Family.
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At this time, Medical Care Center is not releasing medical records to discharged residents or their legal representatives in person due to the current COVID-19 pandemic Public Health Emergency. However, we do offer other options for obtaining medical records.
Discharged residents may request a copy of their medical records verbally and/or by completing and submitting an Authorization for Release of Personal Health Information form.
You can download and complete the authorization form from our website to submit your medical record request by fax, email or mail. A Medical Records representative can also email you a form to compete, fax, email or mail back to the Center.
Verification of identity may be required. Acceptable forms of identification include driver’s license, state-issued ID, or a valid, current passport.
If you are requesting for copies of medical records, standardized copying charges will be applied in addition to any postal charges or CD ROM charges. Records will only be released via mail or picked up in person with an advanced appointment.
The Medical Records Department’s hours of operation are Monday – Friday, 8:30 a.m. – 5 p.m. The department is closed on weekends and major holidays. Please direct your inquiries to the Med Rec department for status updates or the Center Administrator.
Due to the current PHE, CMS modified the requirement at 42 CFR §483.10(g)(2)(ii) to allow LTC facilities 10 working days to provide a resident’s record rather than the standard two working days. If the requested information is located off-site or if the authorization form is not properly filled out, additional time may be required to process your request.
If you are requesting copies for someone other than yourself, you will need to provide legal documentation that verifies legal guardianship, power of attorney, executorships or next-of-kin relationship to a decedent.

Resident and Staff Status (updated 02/19/21)

The information below is updated regularly to help ensure residents, family, and resident representatives are kept up to date on our current COVID-19 status. In the event of a positive case, Medical Center Convalescent Hospital has a mitigation plan in place to protect our healthy residents and team members. This includes immediately isolating residents with suspected or confirmed COVID-19. In addition, team members with suspected or confirmed COVID-19 are directed to stay at home until they are fully recovered.

  • Residents
    • Current Positive In-House: 2
    • Positive Hospitalized: 0
    • Suspected: 0
    • Recovered: 8
    • Negative: 61
    • Deaths: 0
  • Staff Members
    • Currently positive (not working): 0
    • Recovered: 14
    • Deaths: 0

Visitation Plan Overview for Medical Center Convalescent Hospital (updated 10/02/20)

As Medical Center Convalescent Hospital (MCCH) resumes limited visitation and activities, the following guidelines from CMS & CDPH will be followed:

  • MCCH will maintain full compliance with all state and federal requirements, state Public Health Executive Orders and guidance, state reporting requirements including COVID-19 focus surveys, CLIA required testing submissions, and federally required submission of COVID-19 data to the National Healthcare Safety Network (NHSN) & CDPH.
  • MCCH will continue to follow protocols to separate residents into cohorts of positive, negative, and unknown as well as separate staffing teams to deal with COVID-positive residents and non-positive residents.  Our Center will complete and submit an addendum to our Mitigation Safety Plan clearly articulating the space(s) to be used for visitation (outdoors and indoors) including the number of visitors and residents which could be safely socially distanced within the space(s).
  • MCCH will maintain appropriate staffing levels as evidenced by our staffing plans and as reported by our Center through submissions to the National Health Safety Network (NHSN).
  • Our Center will resume visitation when there are no new onset COVID-19 cases among staff or residents for a period of no less than fourteen (14) days, consistent with thresholds established by the Centers for Medicare and Medicaid Services (CMS). Once visitation begins, if any staff or residents test positive for COVID-19, visitation will be suspended and will not resume until 14 days pass with no further cases.
  • MCCH maintains a testing plan that ensures all consenting nursing home residents have received a single baseline COVID-19 test. In addition, we have the capability to test or can arrange for testing of all residents upon identification of any individual with symptoms consistent with COVID-19 and in outbreak situations. If a staff member tests positive for the SARS-CoV-2 virus, we have the capacity to continue re-testing all nursing home staff and residents, as applicable in accordance with the State weekly testing guidelines & CMS testing plan.
  • Our Center will continue our current arrangement with UCI laboratories to process SARS-CoV-2 virus tests. As recommended by CMS, the test used should be able to detect SARSCoV-2 virus (e.g., polymerase chain reaction (PCR)) with greater than 95 percent sensitivity, greater than 90 percent specificity, with results obtained and rapidly reported to our buildings within 48 hours.
  • MCCH will maintain full compliance with written screening and testing protocols for all staff during each shift, each resident daily, and all persons entering the facility or grounds including visitors, consultants, contractors, vendors and all those who interact with staff and residents. Resident monitoring includes daily symptom checks, vital signs, and pulse oximetry.

Visitation Guidelines (updated 10/02/20)

MCCH’s plan for limited visitation will be posted on our website to provide visitors with clear guidelines for visiting and to announce if and when visitation is opened or paused due to an increase in the number of residents and/or staff with a confirmed positive COVID-19 diagnosis.  Limited visitation includes, but is not limited to, family members, loved ones, representatives from the long-term care ombudsman program (LTCOP), and resident advocacy organizations.

Under certain limited circumstances, when we our out of our current outbreak, indoor visitation will be in the designated well-ventilated front living room closest to the front screening entrance, with no more than 2 individuals who are appropriately socially distanced and wearing a facemask or face covering while in the presence of others.  Visitation is strictly prohibited in resident rooms or care areas including nursing units. The limited circumstances for indoor visitation are at the discretion of the administrator and in compliance with state and federal guidelines.

Visitation will be permitted under the following conditions:

  • Adequate staff are present to allow for personnel to help with the transition of residents, monitoring of visitation, and cleaning and disinfecting areas used for visitation after each visit using an EPA-approved disinfectant.
  • Signage is posted regarding facemask utilization and hand hygiene and floor markings are used to cue social distancing delineations.
  • Visitors maybe required or requested to present a verified negative COVID-19 test result dated within the last week (7 days). End of life visits may have this requirement waived and not subject to a verified negative test result, but are subject to all other COVID-19 screening requirements.
  • Documentation of screening questions asked onsite will be retained and made available upon the request by the Department of Health. Documentation may be maintained onsite in a scanned electronic format and available upon the Department’s request for purposes of inspection and potential contact tracing.
  • Documentation must include the following for each visitor:
    • First and last name of the visitor;
    • Physical (street) address of the visitor;
    • Daytime and evening telephone number;
    • Date and time of visit;
    • Email address, if available;
    • A notation indicating the individual cleared the screening (both temperature and questions) that does not include any individual temperatures or other individual specific information.
  • MCCH will ensure there is adequate personal protective equipment (PPE) to allow residents wear a facemask or face covering which covers both the nose and mouth during visitation, if medically tolerated.
  • All visitors must wear a face mask or face covering which covers both the nose and mouth at all times when on the premises. GCC will have masks on hand for visitors who lack an acceptable face covering which can purchased  from the screener @$5.00. Masks with exhalation valves will not be allowed.
  • Visitors must maintain social distancing for both indoor and outdoor visits.
  • Visitors are prohibited from touching, hugging, kissing or holding hands with residents.
  • Alcohol-based hand rub, consisting of at least 60 percent (60%) alcohol, will be available to residents, visitors, and representatives of the long-term care ombudsman visiting residents and those individuals are able demonstrate to appropriate use.
  • No more than two visitors will be allowed per resident at any one time.
  • Visits will be limited to 30 minutes, by appointment only and each facility will establish specific visitation times and days.
  • No food or beverages from outside may be eaten during the visit or may be brought into the visitation area.
  • Visitors under the age of 18 must be accompanied by an adult 18 years of age or older.
  • COVID-19 positive residents, residents with COVID-19 signs or symptoms, and residents in a 14-day quarantine or observation period are not eligible for visits.
  • A short, easy-to-read fact sheet outlining visitor expectations including appropriate hand hygiene and face coverings will be posted by the visitation areas and reviewed upon initial screening by all visitors.
  • Visitors must complete and sign our “Commitment to Safety/Screening Sheet” agreement prior to interacting with residents.
  • An interdisciplinary team meeting must be conducted by the facility to review visitation program and compliance prior to the scheduled visits.

If any visitor fails to adhere to the protocol, he/she/they will be prohibited from visiting for the duration of the COVID-19 state-declared public health emergency.

For more information and/or inquiries, please call us at (909) 884-4781.

Thank you all for your cooperation it is our desire to meet your needs while following all CDC, Public Health and CMS regulations,



What has Medical Center Convalescent Hospital done to protect residents and staff from COVID-19?

The team at Kit Carson Nursing & Rehabilitation Center has been coordinating closely with county, state, and federal agencies while implementing new infection control protocols as they are updated by CDC.

Below are several of the infection control measures we have implemented to prevent the spread of infections:

  • Staff members are screened daily upon entry per guidelines from the Centers for Medicare and Medicaid Services (CMS). The screening includes a questionnaire and a temperature check taken before direct resident contact.
    • Staff members experiencing respiratory symptoms or fever of 100.4 degrees or above and no known COVID-19 exposure are directed to stay home and self-quarantine 7 days for resolution of symptoms and must be afebrile for 72 hours.
    • Staff members experiencing respiratory symptoms or fever of 100.4 degrees or above and have a known COVID-19 exposure are directed to stay home and self-quarantine until a total of 7 days free of symptoms have passed or has been afebrile for 72 hours whichever is longer, or the employee has received a negative result on a COVID-19.
    • Staff members who have traveled out of the country to designated regions or returned from a cruise are required to self-isolate for 14 days prior to returning to work.
  • Staff hand hygiene compliance is monitored daily.
  • Staff use personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns as prescribed by local, state, and federal guidelines.
  • Staff have been trained on the most current information and guidance from CMS, Centers for Disease Control (CDC), and the California Department of Public Health (CDPH).
  • Facility access has been limited to one entry point.
  • Infection prevention signage is posted at the entrance and throughout the facility.
  • Based on direct guidance from CMS, visitors are not currently permitted except for end-of-life, compassionate care situations.
  • Essential personnel are screened prior to entry requiring completion of a questionnaire and a temperature check. Those exhibiting a temperature and/or respiratory symptoms will be denied entry.
  • Essential personnel are monitored for compliance with our enhanced visitor precautions.
  • Residents are provided up-to-date education on the COVID-19/Coronavirus guidelines and all mandated restrictions imposed by CDC, CDPH, and CMS.
  • Residents are monitored daily for fever and respiratory symptoms.

Are residents and resident representatives notified if a resident or staff member contracts COVID-19?

Yes, to help ensure transparency and in accordance with the California Department of Public Health (CDPH) guidelines, it is our policy to notify residents and resident representatives by 5:00 pm the next calendar day after the occurrence of a single confirmed infection of COVID-19, or three or more residents or staff with new-onset of respiratory symptoms that occur within 72 hours. If you are not listed as a resident representative on the medical record and would like to be, please contact our social services team.

What must essential personnel do to keep patients safe? 

Essential personnel must follow the following precautions:

  • Wear Personal Protective Equipment (PPE), such as facemasks, as prescribed by the facility
  • Clean your hands upon arrival and after leaving
  • Cover your cough or sneeze with a tissue or sleeve
  • Clean your hands after coughing or sneezing
  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth

Are you accepting personal protective equipment (PPE) donations?

Yes, we are currently accepting new/unused PPE such as disposable face masks of all kinds, N95 masks, face shields, and disposable or reusable isolation gowns. If you are a local business or individual and have access to any of these items, please give us a call.

Can I deliver food/drinks to residents?

Outside deliveries including food/drinks must be coordinated with the Social Service Department and left in the designated bin outside the Center.

Are you hiring?

Yes! Our facility remains open and we are actively recruiting for multiple positions. Please visit our website  for more information or download and send us an application.   In person applications are also available outside the Center's front door on the left side.  Both in-person and virtual interviews will be conducted by appointment only.

Where can I find additional information? 

Please visit www.cdc.gov for up-to-date information regarding COVID-19.